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Utilizing the Client’s Twilio Account for Location Services

Maximizing Location Services: Leveraging the Client's Twilio Account for Enhanced Functionality and Integration

1. Go to the Agency view > Settings > Phone System

2. If the location already has a Twilio SID generated, we can click Update Credentials by clicking the three dots on the right to delete the connection:

3. If the account SID and auth token provided by your client is a Twilio Subaccount, you can then replace the Account SID and auth token here.

If the account SID and auth token provided by your client is a Twilio Master account, it’s best to integrate with the subaccount.

How to create a subaccount inside Twilio:

1. Click the Account dropdown on the top right > Subaccounts

2. Click on Create subaccount

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