Missing Facebook Pages in Page Selector Dropdown During Integration

If you encounter the issue of Facebook Pages not appearing in the page selector dropdown during integration, it could be due to several reasons. Here’s how you can troubleshoot and resolve this issue:

Verify Page Ownership: Ensure that you have ownership or administrative access to the Facebook Page you want to integrate. Only users with the appropriate permissions can access and select Pages for integration.
Check Ad Account Settings: Confirm that the Facebook Page is connected to the correct ad account in the ad account settings. Sometimes, Pages may not appear in the dropdown if they are not associated with the selected ad account.
Review User Permissions: Make sure that you have the necessary permissions to manage the Facebook Page and its associated ad account. Users with admin or manage permissions can access and select Pages for integration.
Refresh Page or Re-login: Try refreshing the integration page or logging out and logging back into your Facebook account. Sometimes, a simple refresh or re-login can resolve issues with page selection dropdowns.
Clear Browser Cache: Clearing your browser cache and cookies can also help resolve any temporary issues with page selection dropdowns. After clearing the cache, try accessing the integration page again to see if the Pages appear.
Contact Support: If the issue persists after trying the above steps, reach out to Facebook’s support team for assistance. They can provide further troubleshooting and guidance to help resolve the issue.

By following these steps, you can troubleshoot and resolve the issue of missing Facebook Pages in the page selector dropdown during integration. This ensures that you can successfully integrate your desired Facebook Pages with the platform for seamless management and optimization of your marketing efforts.

You will start by going to your Facebook account. Followed by that, you will head over to the top right avatar icon with your profile picture in it and then head to Settings and Privacy:

Inside Settings and Privacy, click on Settings.

You can follow that up by going to Business Integrations on the left:

Once there, please click on view and edit in front of the LeadConnector app:

Please make sure that all the toggles are turned on; scroll down all the way and toggle everything on:

Please Note:

Only the User that integrated the FB page will be able to see that page in the dropdown of pages. They need to be the admin of that FB page to see it in the dropdown of pages and will no longer see other accounts' FB Pages in the list.

When a list of pages shows up with checkboxes in front of them, mark all those pages that are relevant to your Agency’s sub-accounts: