When it comes to media within the system, it is important to know which media types and formats are supported. Here is the list of media, broken down by feature.
Funnels:
When the media library is accessed from funnels the following types of media can be uploaded with the corresponding size constraint for different elements
Adding the Image element in a funnel:
When the media library is opened for uploading media for an image element by clicking on
File types allowed:
| Type | Extension |
| PNG | png |
| JPEG | .jpg, .jpeg, .jfif, .pjpeg, .pjp |
| TIFF/X-TIFF | .tif, .tiff |
| WEBP | .webp |
| SVG | .svg |
| ICON | .ico, .cur |
| GIF | .gif |
Please Note:
Maximum upload file size allowed: - Videos - 4GB - Documents - 100MB - Audio - 100MB - Images - 100MB
Social Planner:
Adding Image:
Social Planner – Allowed File Types
| Type | Extension |
| PNG | png |
| JPEG | .jpg, .jpeg, .jfif, .pjpeg, .pjp |
| GIF | .gif |
Please Note:
Maximum file size allowed: 10 MB
Adding Video:
Social Planner – Allowed Video Types
| File Type | Type | Extension |
| Video | avi | .avi |
| QuickTime | .qt, .qtc, .mov, .moov, .moov | |
| MP4 video | .mp4 | |
| Ogg video | .ogv | |
| windows media video | .wmv, .asf | |
| WebM video | .webm |
Please Note:
Maximum file size allowed: 1 GB
Direct Media Library Access:
When the media library is accessed through the following ways all the below-mentioned file types are supported with an upload file size limit:
- Videos – 4GB
- Documents – 100MB
- Audio – 100MB
- Images – 100MB
SITES ➝ MEDIA
SETTINGS ➝MEDIA from the left sidebar menu
Media Library – Allowed File Types
| File Type | Type | Extension |
| Image | PNG | png |
| JPEG | .jpg, .jpeg, .jfif, .pjpeg, .pjp | |
| TIFF/X-TIFF | .tif, .tiff | |
| WEBP | .webp | |
| SVG | .svg | |
| ICON | .ico, .cur | |
| GIF | .gif | |
| Documents | ||
| Word Doc | .doc, .docx, | |
| Excel | .xls, xlsx, .xlsm | |
| ppt | .ppt, .pptx. .pptm | |
| text | .rtf, .txt | |
| Video | avi | .avi |
| QuickTime | .qt, .qtc, .mov, .moov, .moov | |
| MP4 video | .mp4 | |
| MPEG video | .mpg | |
| Ogg video | .ogv | |
| windows media video | .wmv, .asf | |
| WebM video | .webm | |
| Audio | aif | .aif, .aiff, .aifc |
| midi | .midi, .mid | |
| Windows Audio | .wav | |
| Ogg | .oga | |
| WebM audio | .weba |
Please Note:
Maximum file size allowed: - Videos - 4GB - Documents - 100MB - Audio - 100MB - Images - 100MB
Other Media Uploads Supported:
Membership:
Course Videos:
| Type | File Type |
| Video | avi |
| QuickTime | |
| MP4 video | |
| Ogg video | |
| windows media video | |
| WebM video |
Please Note:
Maximum file size allowed: 4 GB
Other Files:
When uploaded by clicking the “Add Files” option under each course,
All file types are allowed
Please Note:
Maximum file size allowed: 50 MB
Forms and Survey:
Files can be uploaded in forms and surveys by adding custom fields
These files can be seen as form submissions or as contacts
