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Resolving GMB Message Issues: Troubleshooting Guide

"Resolving GMB Message Issues: Troubleshooting Guide for Seamless Communication"
  • The number one Google account need to be the Admin/ Manager to get messaging enabled
  • GMB messaging must be disabled in Google

Company timezone can not be clean. If it is clean, pick a timezone that matches with the enterprise deal with and reintegrate the GMB web page again.

  • Try to click “Change page” and choose the GMB page once more in Settings -> Integrations

If it’s nevertheless not working, reproduction the exact GMB web page name from Integrations, appearance up the Google my commercial enterprise web page name within the Google Maps cell app.

Click the Chat icon here, if no chat icon is displaying, 

Once you open the chat, if the image above is NOT displaying this woman right here, that means your GMB web page is still connected to every other CRM like podium and you will want to ask GMB support to un-launch the app associated with your web page.


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