When a Facebook message is initiated, Leadbadge will automatically create a contact with the name we receive from Facebook. If the contact enters an email address into the chat, Leadbadge will automatically store that in the email field of that contact.
![](https://leadbadge.com/wp-content/uploads/2024/05/FB-Chat-Into-Contact-Record-2024-05-15T114959.303.png)