Training your Conversation AI Bot

Bot schooling equips the Conversation AI Bot with the know-how and facts had to recognize your business and reply to users. There are 2 methods to educate your bot within the “Bot Training” segment of the Conversation AI settings web page to your sub-account settings:

1. Web Crawler – Through internet URLs and public hyperlinks
2. Customize Bot Responses – Adding Question and Answer pairs

Web URLs

1. Exact URL
2. All URLs on this Path
3. All URLs on the Domain

Manually add question-solution pairs to customize your bot’s responses. This technique lets in you to exceptional-music the bot’s know-how to cope with precise questions out of your customers. Add Q/A via:

1. Access the “Conversation AI” settings within the sub-account
2. Locate the “Bot Training” tab
3. Click “+ Add FaQ” and offer a query and its solution
4. Repeat this process for each query-answer pair