Resolving Completed Call Status Issues for Unanswered Client Calls

Update: We can enable Call Connect feature to get more accurate results instead of relying on a shorter call timeout <= 20

1. Network Issues: Poor network connectivity or signal disruptions can result in calls being prematurely marked as completed.
2. Call Routing Problems: Incorrect call routing settings or configurations may cause calls to be directed to voicemail or other destinations without proper acknowledgment.
3. System Glitches: Software bugs or glitches within the call management system can occasionally lead to inaccurate call status updates.
4. User Error: Human error, such as accidentally marking a call as completed, can also contribute to this issue.